Returns & Exchanges

At BERLOOK, we want you to feel confident and beautiful in your sustainable swimwear and apparel. If you are not completely satisfied with your purchase, we offer easy returns and exchanges within 30 days of delivery.

1

Initiate Your Request

Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Ensure items are unworn, unwashed, and have all original tags and hygiene liners attached before placing them in the original packaging.

3

Ship It Back

Download and print your prepaid shipping label, attach it to your parcel, and drop it off at the designated carrier location.

4

Receive Your Refund

Once our warehouse inspects your return, we will process your refund to the original payment method or issue store credit within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing